FAQ

Do you only repair the listed issues of a device?

No, we can repair all possible types of issues of your devices including even those which are not listed currently! You just contact our customer support service through a phone call or by directly coming to our repair store during store hours. We will get back to you as soon as possible & you can decide whether to proceed with the repair.

I can’t detect the real problem of my device?

Don’t worry. We can precisely & accurately diagnose & detect all possible issues of your device within no time at all. Just contact our customer support at our toll free number: 1-888-883-4869.

Do you include any type of warranty with your repair work?

Definitely, we provide 90 days money back guarantee on the all parts replaced by us including the cost of labor. If you are experiencing any issues due to our repair work than contact us within 90 days & we will rectify the problem or issue you a full refund.

What should I send along with my device?

You should send only the device, order number and name. We recommend you to avoid sending of unnecessary accessories along with your device as it will only increase the cost of shipping.

Should I disclose my passcode when I send my device?

No, you don’t have to disclose your passcode. But you should send your device unlocked otherwise we will not be able to diagnose & test your device after the completion of repair work.

Do you buy new, used or broken device?

Yes, we buy new, used or broken devices. Simply, select the “Get Paid” option from our Home Page and complete the provided dialogue box. We will respond you back as soon as possible with the best possible quote for your device.

Do you have safe & secure checkout & payment processing?

All Cell Repairs is always secured via SSL (Secure Socket Layer) Technology which in turn can automatically encrypt your confidential information during your entire transaction.

What kind of payment options do you accept?

We accept wide range of payment options: Visa, MasterCard, American Express, Discover and PayPal.

I live in the locality of your repair workshop is there any way to stop by your workshop to have the repair work done at the same moment?

We will be happy to solve most of the common issues of your device at the same moment as you arrive in our workshop during our store hours. Sometimes, we may take more time to repair your device.

What do you mean by "Next day" or “24-hour”? Does this include weekends and holidays?

When we say “Next day”, “24-hour”, “Overnight”, etc. we are referring to business days (Monday to Saturday). We remain closed on weekends & major holidays. However, we will not be responsible for any delays due to governmental actions or due to unavoidable circumstances arising from natural disasters.

Is it necessary to register to place an order?

No, you can checkout even as a guest also. However, we recommend you to register with our site in order to facilitate you to check the status of your repair. It will also help you to maintain the entire history of your repair work.

How can I cancel my order?

Call our customer service representatives at out toll free number 1-888-883-4869. Please have your name, order number and phone number ready with while contacting us.

Should I send my SIM card along with my device?

No, we have the full time availability of “tester” SIM card with us.

Still I have more questions!

No problem. We will be happy to help you. Just send us an email (info@AllCellRepairs.com) or call us at: 1-888-883-4869.

FAQ didnt solve your problem?

Here are several ways to contact us

Phone

(407) 888-2400

E-Mail

Info@AllCellRepairs.com