Samsung Galaxy Tab 4 troubleshooting

Samsung Galaxy Tab 4 wifi troubleshooting

Problem:Solution:
Cannot turn Wi-Fi On or OffTurning Wi-Fi on makes your device able to discover and connect to compatible in-range WAPs.
1. From a Home screen, tap Apps > Settings.
2. Find Wi-Fi, and then tap ON/OFF beside Wi-Fi to turn Wi-Fi on or off
What means Wi-Fi Status Indicators ?Status bar icons show your current Wi-Fi connection status:
• When Wi-Fi is connected, active, and communicating with a Wireless Access Point (WAP), displays.
• If a Wi-Fi access point is available, but your device is not connected to it, displays. It may also display if there is a communication issue with the target Wireless Access Point (WAP).
How to Scan and Connect to a Wi-Fi?Network
1. From a Home screen, tap Apps > Settings.
2. Tap Wi-Fi, and then tap the network you want to connect to.
• When you select an open network, you are automatically connected to the network.
• Enter a wireless password, if necessary.
3. Tap Show Wi-Fi pop-up to see a pop-up when Wi-Fi is available when opening an app
Manually Connect to a Wi-Fi Network1. From a Home screen, tap Apps > Settings > Wi-Fi.
2. Scroll to the bottom of the screen and tap Add Wi-Fi network.
3. Enter information about the Wi-Fi network:
• Tap Enter SSID to enter the name of the Wi-Fi network.
• Tap the Security field and select a security option. This must match the current security setting on your target WAP. If secured, you also need to enter your WAP’s password.
• Tap Show advanced options, if you need to add advanced options such as Proxy and IP settings.
4. Tap CONNECT to store the new information and connect to your target WAP
Wi-Fi OptionsThe Wi-Fi settings menu allows you to set up many of your device’s advanced Wi-Fi services.
1. From a Home screen, tap Apps > Settings.
2. Tap ON/OFF to turn Wi-Fi on.
3. Tap More options for the following:
• Scan: Start another scan for nearby Wi-Fi networks
• Wi-Fi Direct: Configure a Wi-Fi Direct connection with a nearby device.
• Manage networks: Manage your saved Wi-Fi network connections.
• WPS push button: Set up a connection to a WPS (Wi-Fi Protected Setup) router or other equipment
• WPS PIN entry: View the PIN used by your tablet to set up a PIN-secured connection to a Wi-Fi router or other equipment (not configurable).
• Share Wi-Fi profile: Share Wi-Fi profiles you have created with others.
• Advanced: Wi-Fi notifications:
- Receive a notification when new Wireless Access Points (WAPs) are available.
- Sort by: Sort Wi-Fi networks by Alphabetical order or by Signal strength.
- Keep Wi-Fi on during sleep: Specify when to disconnect from Wi-Fi.
- Always allow scanning: Allow Google location service and other apps to scan for networks, even when Wi-Fi is turned off.
- Smart network switch: Automatically switch between Wi-Fi and mobile networks to maintain a stable Internet connection.
- Install certificates: Install authentication certificates.
- MAC address: View your device’s MAC address, which is required when connecting to some secured networks (not configurable).
- IP address: View your device’s IP address (not configurable).
• Help: Learn about setting up and using Wi-Fi networks, and other settings.
Wi-Fi DirectWi-Fi Direct allows direct device-to-device connections via Wi-Fi, without having to connect to a Wi-Fi network.
1. From a Home screen, tap Apps > Settings.
2. Tap Wi-Fi, and then tap ON/OFF to turn Wi-Fi on. Wi-Fi must be on to configure settings.
3. Tap More options > Wi-Fi Direct. Your device automatically scans for nearby Wi-Fi Direct devices.
Wi-Fi Direct Status Indicator
When your device is connected to another device using Wi-Fi Direct, displays in the Status bar
How to rename my device?Tap More options > Rename device.
How to disconnect from a device?Tap END CONNECTION